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Terms of Service

Last Updated: December 20, 2025


1. Agreement to Terms

By accessing or using XStellar Systems' services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

XStellar Systems ("we," "our," or "us") operates xstellar.systems and provides AI-powered Instagram direct message lead qualification services.


2. Description of Service

XStellar Systems provides an automated lead qualification system that:


3. Eligibility

To use our Service, you must:


4. Account Registration and Security

4.1 Account Creation

You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials.

4.2 Instagram Account Connection

You authorize us to access your Instagram Business Account through Meta's official APIs. You must comply with Meta's Platform Terms and Instagram's Terms of Use.

4.3 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use at support@xstellar.systems.


5. Subscription and Payment

5.1 Pricing

Our Service is offered on a subscription basis. Current pricing and plans are available at xstellar.systems. Prices are subject to change with 30 days' notice.

5.2 Billing

5.3 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. You can cancel anytime through your account settings.

5.4 Failed Payments

If payment fails, we may suspend or terminate your access to the Service after reasonable notice.


6. Use of Service

6.1 Permitted Use

You may use the Service solely for:

6.2 Prohibited Use

You may NOT:


7. Instagram and Meta Platform Compliance

7.1 Platform Policies

You must comply with:

7.2 Data Usage

Instagram data obtained through our Service may only be used for the purposes outlined in these Terms and Meta's policies. You may not use Instagram data to build a similar or competing service, create user profiles for advertising, or contact users outside of Instagram without consent.


8. Intellectual Property

8.1 Our IP

All content, features, and functionality of the Service, including but not limited to software, algorithms, text, graphics, logos, and trademarks, are owned by XStellar Systems and protected by copyright, trademark, and other intellectual property laws.

8.2 Your Content

You retain ownership of your Instagram messages and lead data. By using the Service, you grant us a limited license to process this data solely for providing the Service.


9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OR RELIABILITY OF RESULTS, AND UNINTERRUPTED OR ERROR-FREE OPERATION.


10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XSTELLAR SYSTEMS SHALL NOT BE LIABLE FOR:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.


11. Indemnification

You agree to indemnify and hold harmless XStellar Systems from any claims, damages, losses, or expenses (including legal fees) arising from:


12. Termination

12.1 By You

You may terminate your account at any time by canceling your subscription through account settings or by contacting support@xstellar.systems.

12.2 By Us

We may suspend or terminate your account if you violate these Terms, engage in fraudulent or illegal activity, fail to pay subscription fees, or violate Meta's policies.

12.3 Effect of Termination

Upon termination, your access to the Service will cease immediately, we will delete your Instagram access tokens, lead data in your Airtable remains under your control, and no refunds will be issued for unused subscription time (except as required by law).


13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through negotiation, and if negotiation fails, binding arbitration in accordance with Indian Arbitration and Conciliation Act, 1996.


14. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or notice on our website. Continued use of the Service after changes constitutes acceptance of the updated Terms.


15. Contact Information

XStellar Systems
Email: support@xstellar.systems
Website: https://xstellar.systems


BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.

Effective Date: December 20, 2025